Terms Of Service

Welcome to the Laneige product website. Please read these Terms of Service (“Terms”) carefully before using the website https://www.laneigesofficial.com (“Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website.

1. General Conditions
Governing Law: These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Modification of Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

Contact Information: For any questions regarding these Terms, please contact us at: support@laneigesofficial.com

2. Products and Pricing
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

Pricing and Currency: All prices displayed on the Website are in US Dollars (USD). We reserve the right to adjust prices at any time without prior notice. The price charged will be the price in effect at the time the order is placed.

Accuracy of Information: We attempt to be as accurate as possible with product descriptions and pricing. However, we do not warrant that product descriptions or other content of this Website is accurate, complete, reliable, current, or error-free.

3. Orders and Payment
Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our final acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

Payment: Payment must be received by us before our acceptance of an order. We accept various forms of payment as indicated on the Website. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilized in connection with any transaction.

4. Shipping and Delivery
Shipping Scope: We offer Worldwide Shipping.

Shipping Fees: Shipping fees will be calculated and displayed at checkout. The customer is responsible for all shipping costs.

Customs, Duties, and Taxes: For all international shipments (outside the US), the customer is responsible for any and all import taxes, duties, tariffs, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost.

Delivery Estimates: Estimated delivery times are provided for convenience only and are not guaranteed. We are not liable for any delays in shipments.

5. Returns and Refunds
Policy: Our specific return and refund policy is detailed separately on the Website (e.g., in an “FAQ” or “Return Policy” section). In summary, we aim for customer satisfaction but specific conditions, such as timeframe for returns and condition of the returned item, will apply.

Process: To initiate a return or refund, you must contact our support team at support@laneigesofficial.com.

6. User Conduct and Account Security
Account Responsibility: If you create an account on the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Prohibited Use: You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms.

7. Limitation of Liability
Laneige is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Your use of our services is at your own risk.

8. Privacy
Your personal information is handled in accordance with our Privacy Policy.

9. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: support@laneigesofficial.com