Security and Safe Shopping

Your trust and security are paramount to us. Laneige is committed to providing a secure and safe shopping environment on our website, https://www.laneigesofficial.com.

1. Data Encryption and Protection
SSL/TLS Security: Our Website uses Secure Sockets Layer (SSL) or Transport Layer Security (TLS) technology to establish an encrypted link between your web browser and our servers. This ensures that all data transmitted, especially personal information and payment details, remains private and secure.

Encrypted Connection: Look for the lock icon (🔒) in your browser’s address bar and confirm the URL starts with “https://” when you are providing sensitive information.

2. Payment Security
Secure Payment Gateway: All payment transactions are processed through highly secure, industry-leading payment gateways. We do not store full credit card numbers on our servers.

PCI Compliance: Our payment processing system adheres to the Payment Card Industry Data Security Standard (PCI DSS), which defines security requirements for handling credit card information.

Currency: All payments are processed securely in US Dollars (USD).

3. Privacy and Information Handling
Confidentiality: We handle your personal information (name, address, email, etc.) in strict accordance with our Privacy Policy. We use your data primarily to fulfill your orders and manage our Worldwide Shipping logistics.

Limited Access: Access to your personal data is restricted to authorized employees who need the information to perform their duties (e.g., fulfilling orders, handling customer service).

Email Communication: We use your email, support@laneigesofficial.com, for direct communication regarding your orders and inquiries. We will never ask for sensitive data like full credit card numbers via email.

4. Measures to Ensure a Safe Shopping Experience
Fraud Monitoring: We employ systems to screen orders for potential fraud or risk. If we suspect an order is fraudulent, we reserve the right to cancel the order and contact the card issuer or relevant law enforcement agencies.

Account Protection: If you create an account, ensure your password is unique and strong. Do not share your login credentials. You are responsible for all activity conducted under your account.

Safe Communication: Be cautious of suspicious emails or communications claiming to be from Stanley 1913. Always verify the sender’s address matches our official email: support@laneigesofficial.com.

5. Contact for Security Concerns
If you have any questions or concerns about the security of your information or have noticed any suspicious activity on your account or payment method related to our website, please contact us immediately:

Email: support@laneigesofficial.com