Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the website https://www.laneigesofficial.com (the “Website”).

1. Information We Collect
When you visit the Website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your:

Name

Billing Address

Shipping Address (We ship Worldwide)

Payment Information (e.g., credit card numbers, though securely processed by our payment gateway)

Email Address 

Phone Number

We refer to this information as “Order Information.”

2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment, arranging for worldwide shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you regarding your order.

Screen our orders for potential risk or fraud.

Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

Process all transactions in US Dollars (USD).

3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

We use third-party payment processors to handle the financial transactions for all orders placed in USD.

We share your Shipping Address with shipping carriers (e.g., DHL, FedEx, postal services) necessary to fulfill our commitment to Worldwide Shipping.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights (Depending on Location)
Depending on where you reside, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the email provided below.

5. Data Retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to the Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@laneigesofficial.com.